- Inspect your package immediately upon delivery.
- If you notice any damage:
- Take clear photos of the damaged packaging and product.
- Retain all original packing materials.
How to Report Damages:
- Log into your account and go to the Order History section.
- Select the order with the damaged item and click on Report a Problem.
- Upload the photos and provide a detailed description of the damage.
Resolution Process:
- Our team will review your claim and may contact you for further information.
- Depending on the situation, we will offer a replacement, repair, or refund.
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