How can we help you?

I would like to return my order

How to Request a Return:

    1. Log in to your Truseller.store account.
    2. Navigate to the Order History section.
    3. Select the order you wish to return and click on the Return/Refund Request button.
    4. Fill out the return request form, specifying the reason for the return and any additional details.
    5. Submit the form, and our support team will review your request.

    Return Eligibility:

    • Items must be returned in their original packaging and condition.
    • Returns must be initiated within the time frame specified in the product listing (e.g., 7, 14, or 30 days from delivery).
    • Certain products, such as perishable goods or personalized items, may not be eligible for returns (refer to our Return Policy for details).

What Happens Next?

  • After approval, you will receive return instructions, including the return address and shipping label (if applicable).
  • Once we receive the returned item and verify its condition, we will process your refund or replacement.

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