How to Request a Return:
- Log in to your Truseller.store account.
- Navigate to the Order History section.
- Select the order you wish to return and click on the Return/Refund Request button.
- Fill out the return request form, specifying the reason for the return and any additional details.
- Submit the form, and our support team will review your request.
Return Eligibility:
- Items must be returned in their original packaging and condition.
- Returns must be initiated within the time frame specified in the product listing (e.g., 7, 14, or 30 days from delivery).
- Certain products, such as perishable goods or personalized items, may not be eligible for returns (refer to our Return Policy for details).
What Happens Next?
- After approval, you will receive return instructions, including the return address and shipping label (if applicable).
- Once we receive the returned item and verify its condition, we will process your refund or replacement.